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> Computers & The Internet Essays
Essay on Constructing and Implementing a Call Center at University Healthcare
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A 12 page paper presenting an overview of an IT project at a teaching hospital. The paper includes a Project Proposal, Project Scope, Communication Plan, Project Schedule and a Risk Management Plan. The project is expected to require six months to complete; the shortened time results from the use of voice over IP (VoIP) as a central feature of the final system. A call center project such as this one required many months and even into several years to complete in the early days of caller ID. Design and implementation of a web-based system using VoIP dramatically reduces design, build and test time. Bibliography lists 8 sources.
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An 8 page paper which argues that anti-trust legislation is being applied properly in the decision of Judge Jackson in the case of Microsoft. The paper also includes background and history on anti-trust legislation. Bibliography lists 20 sources. ...... More
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This 15 page paper discusses the case study of the IDE product called Pay-EZ and its impact on the micropayment industry. Bibliography lists 4 sources....... More
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